Basic Competencies: EXAM

1. It is the process of exchanging information and knowledge

2. Are those positive messages that help the workers conduct their business?

3. This means taking responsibility for your words and actions

4. Who developed 5S?

5. True or False, Communication requires both receiver and sender

6. _____________________is the process of exchanging information, knowledge. emotion and understanding

7. Transmission of information and feelings through gestures and body language?

8. Transmission of information back and forth between parties?

9. Transmission from sender to receiver with no desire or intention for feedback?

10. What are the 10 Mandatory Rules for Seafarers under the Code of Conduct?

11. ____________________ is a set of step by step instructions compiled by an organization to help workers carry out complex routine operations

12. ___________________________is the practice of maintaining appropriate ethical behavior.

13. The following are Tips for Maintaining Integrity which of the following is not included?

14. A _______________________ is the result of organizing tasks in the best sequence of steps to make the best use of people, equipment, tools and materials.

15. _______________________ is a collection of values and behaviors which people feel are moral. In other word, ethics is the name we give to our values or good behavior